XLO Change Academy’s Privacy Policy

This Privacy Statement describes how XLO Change Academy collects and uses personal information.

XLO Change Academy, by the general manager, is responsible for the treatment of the company’s processing of personal data. The declaration contains information you are entitled to when collecting information from our website (section 19 of the Personal Data Act) and general information on how we process personal data (section 18, first paragraph, of the Personal Data Act).

Processing of personal information at www.xlo.academy

It is voluntary for those who visit the website to provide personal information in connection with services, such as receiving newsletters. The treatment basis is the consent of the individual. Only XLO Change Academy has access to the information that is collected.

WPHotell is our operating supplier for www.xlo.academy.

Web statistics

XLO Change Academy uses Google Analytics to collect unidentified visitor information at www.xlo.academy. The purpose of this is to compile statistics that we use to improve and further develop the information on the website. Examples of data collected are how many people visit different pages, how long the visit lasts, which sites the users come from and which browsers are used. The information is processed in an unidentified and aggregated form. By unidentified is meant that we cannot trace the information we collect back to the individual user. The information will be deleted automatically after 24 months if you do not return to the site. The information from Google Analytics is stored on Google’s servers in the United States and is subject to Google’s Privacy Policy. You may opt out of using Google Analytics cookies here. You can read more about how Google collects and protects data here.


Cookies are small text files that are placed on your computer when you download a website.

The storage of information and the processing of this information is not permitted unless the user has been informed and has given his consent to the processing. The user shall know about and approve which information is processed, what the purpose of the processing is and who is processing the information, cf. Electronic Communications Act § 2-7b.

The following cookies are used on www.xlo.academy:

Google Analytics places cookies on your device. This is done so that we can collect statistics, and the information is automatically deleted after 2 years. You can read more about web statistics above.

Our publishing solution (WordPress with extensions) also places cookies on your machine. These are used to give you a functional and optimal user experience on our websites.

We do not use cookies that exchange information with social or other media for use in targeted marketing.

Here you will find information on how to check which cookies you have on your PC and which is a function of how you used our site: http://www.aboutcookies.org.uk/managing-cookies.


XLO Change Academy sends out newsletters to subscribers. In order for us to be able to send email you must register an email address. Mailchimp is the data processor for the newsletter. The email address is stored in a separate database, not shared with others and deleted when you cancel the subscription. The email address will also be deleted if we receive feedback that it is not active.

Ordering courses and other services

On XLO’s online course portal: https://xlo-change-academy.thinkific.com you can test and buy courses by providing, among other things, name and e-mail. Personal information we receive when ordering is not used for any purpose other than to execute the order and administer the course / service. When ordering courses, we add your email address to your newsletter. See above.


XLO Change Academy uses SurveyMonkey to conduct surveys. We will always inform about the purpose of the survey. Surveys are always anonymous and information cannot be linked to the respondents. XLO Change Academy will not share the information with others or use the information for purposes other than those specified.


XLO Change Academy records customer information in the Tripletex accounting program. The personal information we store is to meet the requirements of the accounting legislation. We record name and email address, and sometimes address and phone number. The customer information is processed by XLO, and our accountant also has access to the data. The access is regulated by its own data processing agreement.

E-mail and phone

XLO Change Academy uses e-mail and telephone. E-mails are available to those of XLO Change Academy’s employees who receive the e-mail. The individual is responsible for deleting messages that are no longer relevant and reviewing and deleting unnecessary content in the mailbox at least every year. Upon resignation, the email accounts are deleted. Sensitive personal information should not be sent by email. Regular email is unencrypted. We therefore encourage you not to send confidential, sensitive or other confidential information via email.

We do not register personal nor sensitive information that we may receive in telephone calls, nor do we log calls.

Visits to XLO Change Academy’s premises and participation in our events

List of course participants

When you enroll in courses, information is stored for use for course administration and for billing course fees. XLO Change Academy processes personal information to conduct booking of meeting rooms and to conduct and manage registration from participants on our courses.


Everyone who asks has the right to basic information about the processing of personal data in an enterprise pursuant to section 18, paragraph 1, of the Personal Data Act. XLO Change Academy has provided this information in this statement and will refer to it at any request. Those who are registered in one of the XLO Change Academy systems are entitled to access to their own information. The person also has the right to request that incorrect, incomplete or information XLO Change Academy not be allowed to process is corrected, deleted or supplemented. Requirements from the data subject must be answered free of charge and no later than 30 days.

Contact us

E-mail: info@xlo.academy.wphotell.no

Phone: +47 481 28 046

Postal address: Tollbugata 70, 3044 DRAMMEN, Norway